If the property you are moving into does not already have a telephone line connected, it will cost over 100 Euros to have a line installed. You will need to produce a passport or residence permit, proof of address, (e.g. recent bill), and a copy of your property deed or rental agreement. You can visit Telefonica, which can be found in every province, telephone them or complete a registration form online.
Note: If you are living in rented property, and do not have a residence permit, a deposit of approximately 200 Euros will be required. It is essential that you check that previous occupants of a property have settled their bills, or you may find yourself liable.
Line rental and call charges in Spain are among the most expensive in Europe. To save money you should shop around for the lowest rates. However, beware of companies with aggressive marketing campaigns and offers that expire as soon as you sign up.
Bills are usually sent on a monthly basis with 20 days to pay. They can be paid in cash at most banks, at Telefonica offices or via a direct debit or transfer: cheques are not normally accepted. If you do not pay the bill in 20 days, you may be disconnected without warning or at the very least reduced to incoming calls only for a further 10 days. If you are disconnected, a reconnection fee will be expected, (costs vary with companies). If you contest a bill, you must still pay it, or at least pay your normal amount and contest the remainder. Telefonica is getting tough and are increasing disconnection rates.
Mobile telephones are relatively cheap in Spain, starting around 80 Euros, including at least 20 Euros in calls. Many people prefer to rely on mobiles as the cost of connection is less and the various networks cover approximately 90% of the country. Coverage is good in the major population areas but reception can be difficult in more remote places.
Note: Mobile phone theft is rife in Spain and constitutes big business. Always be careful where you leave your phone and never leave it on show in your vehicle.
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